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How to Fix a DVD/BD/CD Drive That Won't Open or Eject
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But it seems like the DVD drive lost the ability to 'unlock' itself to allow the tray to come out. I opened up the DVD but I could not find any obvious mechanical defects.
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Either way it seems like the drive should either be repaired or replaced. Anyone know what could be wrong inside of the drive itself to prevent it from unlocking the tray? Clint Johnson.
Sounds like the friction mechanism that moves the drive tray is wearing out. My guess is to replace the optical drive. Select a Language: Help Translate iFixit. Back Answers Index.
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Alexander Ljungberg Rep: Just your luck, your favorite movie, video game, or music was probably stuck inside. Maybe the laptop's power died, maybe the drive in your desktop just quit responding, or maybe the door was just stuck or the disc came loose from a try just enough to jam things up. Regardless of what's happening, or what you think might be happening, there's no reason to rush out and replace the disc or drive just because the eject button doesn't do what you expected it to do.
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Fortunately, one of the following two methods almost always does the trick to get the drive open:. We'll start with the easiest way to get the drive open - skip the physical button on the outside and ask your operating system to force eject the disc. You can only try this if your computer has power and is working. Skip down to the next section if that's not the case.
Time Required: Forcing your CD, DVD, or BD drive to eject via your operating system's commands is very easy and should only take a few seconds to try. Open File Explorer if you're using Windows 10 or Windows 8.
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Open Windows Explorer in earlier versions of Windows. You can do this by looking for that option when you right-click the Start button. Once open, navigate to the optical drive from the menu on the left.
This drive is often auto-named based on what disc is inside the drive but there's usually a small disc icon to help identify it. If you have trouble finding it, look for This PC on the left in Windows 10 or 8, or Computer in earlier versions.
Click the icon to the left to expand this if it's collapsed. Right-click or tap-and-hold on the optical drive and choose Eject from the menu that pops up or down.
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